Contact Support
Users can contact us at support@pbe-engineering.com for technical support, app questions, bug reports, or general assistance.
GEN-B Support
GEN-B Support
Support for GEN-B by Precision Broadcast Engineering.
What to Include When Reporting an Issue
Please include your iPhone model, iOS version, GEN-B app version, HDMI adapter or display used, a short description of the issue, and screenshots or photos if available.
Basic Troubleshooting
Check the HDMI/USB-C connection, restart the app, confirm the external display is powered on, and make sure iOS is updated.
Legal and Privacy
Privacy, terms of use, and support information are provided for GEN-B users.